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Passengers at the airport in Charlotte, North Carolina faced a hot and miserable situation after nearly six hours of flight delays over the weekend due to unexpected maintenance and weather issues.
Passengers on American Airlines flight 327 from Charlotte Douglas International Airport (CLT) to New York (JFK) already boarded the plane before the scheduled departure time at 1:07 pm (Eastern Standard Time) on Sunday. Was there. The flight crew has detected a mechanical problem that prevents takeoff.
An American Airlines spokesman told Fox News Digital.
“The aircraft remained at the gate with the jet bridge attached, the pretreated air ducts were connected, and the boarding doors remained open,” the flight crew said, “trying to solve the problem.”
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After about 2.5 hours, passengers were asked to leave the aircraft.
The delay was longer than expected, as the direct flight from Charlotte to New York took about 1 hour and 55 minutes.
“Just before 3:50 pm, the customer was asked to get off the plane, was transferred to another aircraft and started boarding around 4:30 pm,” the spokesman added.
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Passengers boarded the second plane, but also failed to depart — an additional 1.5 hours.
A spokeswoman said, “Until 5:58 pm (Eastern Standard Time), the flight could not be safely pushed back from the gate due to nearby lightning. During that time, the boarding bridge remained attached and the front boarding door. Remained open. “
The flight finally departed CLT for JFK at 7:03 pm — a total delay of 5 hours and 56 minutes.
A Charlotte Observer reporter who happened to be on the plane elaborated on the extended delay being too large for some passengers to handle. She said the passengers in flight had “memory weakness” due to lack of air conditioning, food and beverage services.
Reporter Jenna Contino said she turned off the air conditioner to save fuel. She said it was turned on again only after “people were sobbing and starting to have a panic attack.”
An American Airlines spokesperson told Fox News Digital that passengers “had the opportunity to get off the plane” at any time while the plane stayed at the gate.
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“We apologize for the inconvenience caused to our customers, knowing that it can be frustrating if the trip does not go as planned,” American Airlines said after the incident.
Traveling by air has been particularly difficult for passengers in the last few months. Millions of leaflets have been plagued by delays and cancellations.